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TERMS OF SERVICE

Use Common Ground to help you decide, not as a guarantee.

Common Ground offers community discovery and planning tools. Publishing a non-demo community listing requires a paid subscription. Questions about these terms, a listing, or a charge can be sent through Help & support on this site.

No guarantee

A match score compares the answers people and communities submit. It does not establish safety, truthfulness, legal eligibility, housing availability, financial suitability, or future relationship quality.

Accurate representation

Users and community representatives must provide current information, keep present practice separate from future plans, and avoid impersonation, harassment, discriminatory advertising, fraud, or hiding important financial and governance terms. Photos and videos must not expose private addresses or include people who did not agree to appear.

Housing and legal compliance

Listing owners remain responsible for applicable housing, advertising, privacy, consumer-protection, and anti-discrimination laws. Common Ground is not currently a real-estate broker, background-check provider, or legal adviser.

Platform stewardship

Administrators may review reports and narrowly assess evidence for a property-control or legal-organization claim. Self-reported, member-confirmed, and document-verified signals are not endorsements. Administrators may restrict contact or remove records that create safety, fraud, or legal risk; decisions should remain documented and open to correction.

Paid community listings

Private community drafts, personal profiles, browsing, and Planning Circles do not require a listing subscription. An authorized payer with a U.S. billing address may subscribe for one eligible community listing at $12 USD per month. The amount due today is shown before payment. A payment does not buy ranking, a better match score, verification, inquiries, members, or an exemption from publishing and safety rules. A Circle's approval to publish is still required where applicable. The payer is responsible for the subscription; paying does not grant ownership or an extra vote.

Renewal and cancellation

Checkout shows the amount due before you confirm. The subscription renews monthly unless the payer cancels renewal in Your listing subscriptions or Stripe's billing portal. Cancellation stops future renewals; it does not normally refund the current paid period. An eligible listing can remain public through its paid-through date. Hiding or deleting a listing stops its public discovery and future renewal, but does not automatically refund unused days. Non-demo community listings require an active subscription to be public. Existing listing owners are not charged automatically; an unpaid listing is hidden from public discovery while its saved profile remains available to its managers. If the subscription price changes, we will notify affected payers before a changed amount is charged.

Refunds and payment problems

The payer may request a full refund within seven days of a listing's first-ever paid purchase. This one-time opportunity does not restart on renewals. A full refund ends paid publication and stops the related subscription. If a first payment succeeds but the listing never becomes public within 24 hours, we will request a full refund and stop that subscription. For duplicate or incorrect charges, contact Help & support or submit a billing review from Your listing subscriptions. A review request does not itself reverse a charge. Refunds go to the original payment method; provider and bank timing vary. Applicable legal rights are not limited by this policy.